Housing Manual
The Granta Housing Manual can be found here.
Aids and Adaptations
Application for Reimbursement
Anti-Social Behaviour and Harrassment
Complaints, Compliments and Suggestions
Contacting Us
Asbestos
Data Protection
Fire Safety
Gas Safety and Servicing
Getting Involved
Home Contents Insurance
Repairs Information for Tenants
Service Charges
Subletting
Utilities
Vulnerable Residents
Translations
Policies
Please see a list of our policies below.
Allocations and lettings
- Allocations and lettings
- Under-occupation
Agreements, the sign up process and associated procedures
- Housing under 18s (Equitable tenancies)
- Tenure policy (using the appropriate agreement)
Anti-social behaviour (ASB)
- Anti-Social Behaviour Policy
- Anti-Social Behaviour Policy Guidance
- Domestic violence and abuse
- Abandoned vehicles
- Smoke free housing
Tenancy and Estate Management
- Assignment
- CORE
- Death of a tenant - Transfer of Tenancy
- Demotion
- Estate inspections and standards
- Eviction
- Home loss and disturbance
- Joint Tenancies
- Mutual exchange
- No contact and abandonment
- Pest control
- Pets
- Satellite dishes
- Starter tenancies
- Succession
- Unauthorised occupation
- Voids
- Vulnerable residents
- Working from home - use of home for business
Income Management
- Arrears (Current tenant arrears)
- Partnership Debt Policy
Miscellaneous
- Warning and caution alerts register
- Child protection
Resident Involvement
- Customer involvement policy
- Childcare expenses and carer costs policy
- Freeholder inclusion policy
- Recognition criteria for tenant and resident associations policy
- Resident and service-user conference expenses policy
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