Cyclical Maintenance

Some recurring items of property maintenance will be undertaken on regular cycles. An example would be external decoration of property owned by Granta and for which it has responsibility under either Landlord and Tenant law or by definition in a lease.

A representative of the Maintenance Dept will visit your home to assess any repairs that need to be done to areas that will be painted. They will write a specification to which the contractor must adhere. The officer in charge of the contract will visit the site on regular occasions during the work to make sure it is being done correctly. If you have a complaint about the work, you may ask him/her to visit you to discuss your concerns.

If you have purchased your home, and the legal agreement states you will be charged the cost of Granta undertaking certain work, you will be consulted in writing, and given the opportunity to comment before any contractor is engaged. The cost of such work will be apportioned and recharged to you. The exceptions to this rule are work for emergencies and small works estimated to cost each leaseholder less than £250.