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Home / Supported Housing & Care / Payment Options / Income Support

Income Support

What is it?
  • For people under 60 on a low income.
  • Savings over £8,000 usually mean you cannot get Income Support.
  • If you have to attend your Jobcentre regularly, you cannot get Income Support.
What happens if I go into a residential care or nursing home?

If you go into local council residential care your Income Support is paid at the same rate as basic Retirement Pension. It does not matter how old you are.

If the NHS has arranged your nursing home care, the care will be free, but your benefits will be affected in the same way as if you are in hospital.

If you go into independent or privately run residential or nursing care, you may still be able to get Income Support even if you get help from your social services department, but they will count it when they work out how much you need to pay towards the fees.

How do I claim?

Claim straight away. If you delay you may lose benefit. Speak to your scheme manager who can help you make a claim.

Contact your Jobcentre Plus office or social security office for a claim form. Find your local office for the Jobcentre Plus or Benefits Agency display advert in the business numbers section of the phone book.

It is important that we can be sure of your identity when you make a claim. We may need to be sure of your identity when you make a claim. We may need to ask you about your background and look at any official documents you have to support the information you give.

You can download an Income Support claim form in PDF format.

How much will I get?

The rules for benefits mean that your individual circumstances may affect the amount you can get. This means you will not always be able to work out exactly how much you will get. Personal allowances, premiums and payments to cover certain housing costs together make up your benefit.

We have made every effort to ensure that the information on this website is correct at the date shown at the top of this page. However, changes in the law may make the website become gradually less accurate.

Remember that this information is only a general guide to income support benefit. Further information is available from the Jobcentre or from their website www.jobcentreplus.gov.uk.

For further, impartial, information on pensions visit: www.pensionguide.gov.uk

For information on the pension credit visit www.thepensionservice.gov.uk

Further information and support is also available from your Scheme Manager.


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Granta Housing Society Ltd is a charitable housing association. Registered under the Industrial and Provident Societies Act 1965. Registered No. 21287R. Housing Corporation Registered No. LH1831. VAT Registration No. 697 4579 59. Granta is an exempt charity : Inland Revenue Registration No. XR58585.

Part of Metropolitan Housing Partnership